Privacy Policy

402 Legal (“we,” “us,” or “our”), located at 7930 Blondo Street, Suite 100, Omaha, NE 68134, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.402legal.com, contact our office, or engage our legal services.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our website and services.

1. Information We Collect

We may collect the following categories of personal information:

• Contact Information: Name, email address, phone number, mailing address
• Inquiry Details: The nature of your legal matter, case-related information you voluntarily provide
• Communication Records: Emails, phone call records, and messages sent to our office
• Website Usage Data: IP address, browser type, pages visited, time on site, referring URLs (collected automatically via cookies and analytics tools)
• Payment Information: Billing details processed through our secure payment systems (we do not store full payment card numbers)
• SMS Opt-In Data: Mobile phone number and consent status when you opt in to receive SMS communications from us

2. How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to your inquiries and schedule consultations
• To provide, manage, and improve our legal services
• To send appointment reminders, case updates, and important legal notices
• To send SMS messages for which you have provided consent (see SMS Terms of Service below)
• To process payments for services rendered
• To comply with our legal and professional obligations
• To improve our website functionality and user experience
• To send firm news, legal updates, and event announcements (where you have opted in)

3. Sharing of Personal Information

We respect your privacy and only share your information in limited circumstances:

• Service Providers: Third-party vendors who assist us with website hosting, scheduling software (e.g., Clio Grow), payment processing, and email communications — bound by confidentiality agreements
• Legal Requirements: When required by law, court order, or governmental authority
• Attorney-Client Matters: With co-counsel, courts, or government agencies as required to represent you, with your authorization
• Business Transfers: In connection with a merger, acquisition, or sale of firm assets, subject to confidentiality obligations

4. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal and professional obligations (including Nebraska Rules of Professional Conduct), resolve disputes, and enforce our agreements. Client files are typically retained for a minimum of seven (7) years following the conclusion of a matter, unless a longer period is required by law.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You may configure your browser to refuse cookies; however, some features of the website may not function properly as a result. We do not sell data collected through cookies to third parties.

6. Security of Your Information

We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on applicable law, you may have the right to:

• Access, correct, or delete personal information we hold about you
• Opt out of marketing communications at any time by contacting us or using the unsubscribe link in any email
• Withdraw consent for SMS communications at any time by texting STOP to our SMS number
• Request information about how your data is processed

To exercise any of these rights, please contact us at [email protected] or call (402) 858-2020.

8. Children’s Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

9. Links to Third-Party Websites

Our website may contain links to third-party sites (such as court websites, government resources, or social media platforms). We are not responsible for the privacy practices of those sites and encourage you to review their respective privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

SMS Terms of Service

1. Types of Messages

By opting in, you consent to receive the following types of text messages from 402 Legal:

• Appointment reminders and consultation scheduling confirmations
• Case status updates and important notices related to your legal matter
• Requests for documents or information needed to advance your case
• Firm announcements, legal news, and community event information
• Responses to inbound messages or inquiries you initiate via text
• Account and billing notifications

2. Standard Terms

3. Consent and Opt-In

You may opt in to receive SMS messages from 402 Legal by one of the following ways:

• Clients opt-in through a specific checkbox on our contact form at https://402legal.com/contact/ . The checkbox is not pre-selected and includes the following disclosure: ‘By checking this box, I agree to receive automated SMS messages from 402Legal at the number provided. Message frequency varies message and data rates may apply. View our Privacy Policy and Terms of Service. Reply STOP to opt-out, HELP for help’.
• Providing verbal or written consent during a consultation or intake process
• Texting a designated keyword to our SMS number

Consent to receive SMS messages is not required as a condition of receiving legal services from 402 Legal.

4. Privacy & Data Use

For full details on how we handle your personal information, please review our Privacy Policy above.

5. Supported Carriers

SMS messaging is supported by major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Carrier support may vary; 402 Legal is not responsible for delayed or undelivered messages due to carrier issues.

6. No Attorney-Client Relationship via SMS

SMS communications from 402 Legal are for general informational and administrative purposes. Receipt of an SMS message does not create an attorney-client relationship. Confidential legal matters should be discussed directly with your attorney through secure channels. Do not send sensitive case information via unsolicited text message.

7. Changes to SMS Terms

We reserve the right to modify these SMS Terms of Service at any time. Notice of material changes will be communicated via SMS or posted on this page. Continued participation in our SMS program after changes take effect constitutes your acceptance of the updated terms.