#flc-chatbot-root,#flc-chatbot-root *{box-sizing:border-box}#flc-chatbot-root{position:fixed;z-index:2147483000;bottom:0;left:0;width:0;height:0;overflow:visible;pointer-events:none;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Helvetica,Arial,sans-serif}.flc-widget{position:fixed;bottom:calc(var(--flc-bottom,24px) - 10px);pointer-events:none;isolation:isolate}.flc-launcher{touch-action:manipulation;-webkit-tap-highlight-color:transparent}.flc-pos-right{right:24px}.flc-pos-left{left:24px}.flc-widget *{pointer-events:auto}.flc-launcher{display:flex;align-items:center;gap:9px;background:var(--flc-color,#8a1f2d);color:#fff;border:none;border-radius:999px;padding:17px 24px;font-size:16px;font-weight:600;cursor:pointer;box-shadow:0 6px 20px rgba(0,0,0,.22);transition:transform .15s ease,box-shadow .15s ease;position:relative}.flc-launcher:hover{transform:translateY(-2px);box-shadow:0 10px 26px rgba(0,0,0,.28)}.flc-launcher-icon{font-size:23px;line-height:1}.flc-launcher-badge{position:absolute;top:-4px;right:-4px;width:12px;height:12px;border-radius:50%;background:#ffb300;border:2px solid #fff}@keyframes flc-pulse-anim{0%{box-shadow:0 6px 20px rgba(0,0,0,.22),0 0 0 0 rgba(138,31,45,.5)}70%{box-shadow:0 6px 20px rgba(0,0,0,.22),0 0 0 14px rgba(138,31,45,0)}100%{box-shadow:0 6px 20px rgba(0,0,0,.22),0 0 0 0 rgba(138,31,45,0)}}.flc-pulse{animation:flc-pulse-anim 1.8s ease-out 2}.flc-window{position:absolute;bottom:74px;width:370px;max-width:calc(100vw - 32px);height:560px;max-height:calc(100vh - 140px);background:#fff;border-radius:16px;box-shadow:0 14px 40px rgba(0,0,0,.28);display:flex;flex-direction:column;overflow:hidden}.flc-pos-right .flc-window{right:0}.flc-pos-left .flc-window{left:0}.flc-inputbar[hidden],.flc-window[hidden]{display:none!important}.flc-header{background:var(--flc-color,#8a1f2d);color:#fff;padding:16px 18px;display:flex;align-items:center;justify-content:space-between;flex-shrink:0}.flc-header-title{font-size:16px;font-weight:700}.flc-header-subtitle{font-size:12px;opacity:.9;margin-top:2px}.flc-header-actions{display:flex;gap:6px}.flc-icon-btn{background:rgba(255,255,255,.15);border:none;color:#fff;width:30px;height:30px;border-radius:50%;cursor:pointer;font-size:14px;display:flex;align-items:center;justify-content:center;transition:background .15s ease}.flc-icon-btn:hover{background:rgba(255,255,255,.28)}.flc-messages{flex:1;overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:10px;background:#f7f6f4}.flc-msg{display:flex}.flc-msg-bot{justify-content:flex-start}.flc-msg-user{justify-content:flex-end}.flc-bubble{max-width:82%;padding:10px 14px;border-radius:14px;font-size:14px;line-height:1.45;white-space:normal;word-wrap:break-word}.flc-msg-bot .flc-bubble{background:#fff;color:#2b2b2b;border:1px solid #e7e3df;border-bottom-left-radius:4px}.flc-msg-user .flc-bubble{background:var(--flc-color,#8a1f2d);color:#fff;border-bottom-right-radius:4px}.flc-bubble a{color:inherit;text-decoration:underline}.flc-bubble.flc-typing,.flc-typing .flc-bubble{display:flex;gap:4px;align-items:center;padding:12px 16px}.flc-typing span{width:6px;height:6px;border-radius:50%;background:#b7b1aa;display:inline-block;animation:flc-blink 1.2s infinite ease-in-out}.flc-typing span:nth-child(2){animation-delay:.2s}.flc-typing span:nth-child(3){animation-delay:.4s}@keyframes flc-blink{0%,100%,80%{opacity:.25;transform:translateY(0)}40%{opacity:1;transform:translateY(-2px)}}.flc-options{display:flex;flex-wrap:wrap;gap:8px;justify-content:flex-start}.flc-option-btn{background:#fff;border:1.5px solid var(--flc-color,#8a1f2d);color:var(--flc-color,#8a1f2d);border-radius:999px;padding:8px 14px;font-size:13px;font-weight:600;cursor:pointer;transition:background .15s ease,color .15s ease}.flc-option-btn:hover{background:var(--flc-color,#8a1f2d);color:#fff}.flc-options-answered{justify-content:flex-end}.flc-answered-pill{background:#efe6e2;color:#6b6259;border-radius:999px;padding:6px 12px;font-size:12px;font-weight:600}.flc-inputbar{display:flex;gap:8px;padding:12px;border-top:1px solid #eee;background:#fff;flex-shrink:0}.flc-text-input{flex:1;border:1px solid #ddd;border-radius:10px;padding:10px 12px;font-size:14px;outline:0}.flc-text-input:focus{border-color:var(--flc-color,#8a1f2d)}.flc-send-btn{background:var(--flc-color,#8a1f2d);color:#fff;border:none;border-radius:10px;padding:0 16px;font-weight:600;cursor:pointer;font-size:14px}.flc-send-btn:hover{opacity:.9}@media (max-width:600px){.flc-widget{bottom:calc(var(--flc-bottom-mobile,90px) - 10px)!important}.flc-launcher{padding:17px;border-radius:50%}.flc-launcher-icon{font-size:25px}.flc-launcher-text{display:none}.flc-window{position:fixed!important;left:12px!important;right:12px!important;bottom:62px!important;width:auto!important;height:calc(100vh - 160px);max-height:calc(100vh - 160px);transform:none!important}.flc-pos-right{right:12px}.flc-pos-left{left:12px}}